Cancellation Policy

Membership Cancellation Policy

• YHA India Membership is only for Indian Nationals with valid ID/Address proof.
• Membership is not transferable.
• Once the membership number is generated, it can’t be canceled or altered.
• For any query you may write to us at membership@yhaindia.org

Hostel Accommodation Policy

• For 1-20 persons: Cancellation of booking done before 7 days prior to arrival date - 20% of total amount will be deducted.
• For 20 and above: Cancellation of booking done before 15 days prior to arrival date - 50% of total amount will be deducted.
• Cancellation done after the above stipulated period - no refund will be done.

Cancellation Rules

• For 1-20 persons: Cancellation of booking done before 7 days prior to arrival date - 20% of total amount will be deducted.
• For 20 and above: Cancellation of booking done before 15 days prior to arrival date - 50% of total amount will be deducted.
• Cancellation done after the above stipulated period - no refund will be done.
• For cancellation of booking please visit the provided cancellation link or email hostelbooking@yhaindia.org.

Program Cancellation Policy

Online Bookings

• Participants who have booked online must cancel their booking online through the website at least 5 days before the reporting date.

Offline Bookings

• Participants who have booked offline must send a cancellation request by email to trekking@yhaindia.org at least 5 days before the reporting date.

Eligibility for Cancellation

• Only cancellations made within the above timeline are eligible for a credit shell or refund.
• Cancellation requests received less than 5 days before the reporting date will not be entertained and are not eligible for a credit shell or refund.

Refund

• Participants opting for a refund will get 50% of the paid program fee.
• The refund is processed only after completion of the program.

Credit Shell

• Participants opting for a credit shell receive 100% of the paid participation fee as credit, valid until 31 December 2027.
• The credit shell may be used for any program organised by the YHAI National Office, or by YHAI State Branches and Units that operate a credit shell policy on their programs.
• The credit shell can only be used against treks and programs. It cannot be adjusted against membership fees or hostel bookings.

Adjustment of Credit Shell

• If the new program costs less than the available credit, the balance may be used for another eligible trek or program until 31 December 2027.
• If the new program costs more, the difference must be paid by the participant.

No Further Cancellation

• A program booked using a credit shell cannot be cancelled, or converted into another credit shell or refund, under any circumstances.

Transfer of Seats

• A confirmed seat may be transferred to a family member or friend. Once transferred, the seat cannot be transferred again or cancelled.

For any query you may write to us at trekking@yhaindia.org